Resume
Experience
GameMaster at LOST SG
June 2021 - Present
1 Sophia Rd, #03-01/02/03, Singapore 228149
-
Kept game and party rooms clean and neat for next guests.
-
Communicated clearly and on-time to share clues and direct game actions.
-
Watched guests closely to maintain current understanding of gameplay.
-
Facilitated escape room games, explained rules, and provided hints.
-
Managed puzzle functionality and ensured smooth operation.
-
Delivered exceptional customer service and handled feedback.
-
Maintained and inspected rooms for optimal condition.
-
Ensured safety protocols were followed.
Sept 2021 - Dec 2021
Retailer at ExcelPrint Photocopy & Printing
170 Upper Bukit Timah Rd, #03-12 Shopping Centre, Singapore 588179
-
Provided excellent customer service by taking orders, serving food and beverages, and addressing customer needs.
-
Managed multiple tables simultaneously, ensuring timely service and accuracy.
-
Collaborated with kitchen staff to fulfill special requests and handle dietary restrictions.
-
Handled cash and processed payments accurately.
-
Maintained a clean and organized work environment, including dining and service areas.
Oct 2017 - June 2021
Waitress at JustAcia
604 Sembawang Rd, Sembawang Shopping Centre, #01-32 to 39, Singapore 758459
-
Provided excellent customer service by taking orders, serving food and beverages, and addressing customer needs.
-
Managed multiple tables simultaneously, ensuring timely service and accuracy.
-
Collaborated with kitchen staff to fulfill special requests and handle dietary restrictions.
-
Handled cash and processed payments accurately.
-
Maintained a clean and organized work environment, including dining and service areas.
Mar 2018 - June 2018
Retailer at Bizgram Asia Pte Ltd
1 Rochor Canal Road #05-50, SimLim Square, 188504
-
Assisted customers with electronics purchases both in-store and online, providing product information and recommendations.
-
Processed transactions, handled returns, and managed inventory.
-
Supported online sales operations, including order fulfillment and customer service.
-
Maintained the store's appearance and ensured shelves were stocked and organized.
-
Collaborated with team members to achieve sales targets and enhance customer satisfaction.
Education
2020 - 2022
Higher Nitec in IT Application & Development
ITE College Central
2017 - 2019
Nitec in InfoComm Technology
ITE College Central
2014 - 2017
GCE N Level Examination
Woodgrove Secondary School
Skills
Friendly
Communication Skills
Teamwork & Collaboration
Self - Motivation
Languages
English
Mandarin